Business Policies

Returns, Refunds and Exchanges Policy

How To Return An Item

ALL SALES ARE FINAL!!

Exception:

Please notify us within 3 days of delivery of jewelry with a manufacture defect or arrives damaged. We will then decide to credit or replace. Please send a picture of the damaged piece to Jenn's $5.00 Jewelry Box's Facebook business page messenger. I like to always double check the jewelry before it is shipped out, but I understand things happen during the shipping process.

1. Please private message me your picture at https://www.facebook.com/jennsfivedollarjewelrybox/?ref=page_internal

2. Contact me for information on how to return an item and if an exception to the ALL SALES ARE FINAL rule can be made or not.

Return Exceptions

All items must be returned to us before receiving credit or replacement one is issued.

Merchandise that has been worn, used, n or altered will not be accepted for return or exchange underANYcircumstances.

Exchanges

If your item is still in stock, you ay exchange it otherwise any defective merchandise will receive credit.

Payment Policy

Jenn's $5.00 Jewelry Box gives you 3 days to pay your invoice from the day it is emailed to you. (Invoices are sent Thursday nights and must be paid by Sunday at Noon) If it is not paid within that timeframe we have the right to cancel your invoice and return your items to our inventory with no recourse from you. Continued non payment of invoice can get you banned from purchasing from our site.

If you are having trouble paying your invoice in full, we offer Sezzle. Sezzle lets you pay your invoice in 4 installments over 6 weeks interest FREE!

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

PayPal

Square

Sezzle

Cash On Delivery for local pick-up only

Credit Card Charges

Your credit card will be charged when you place your order.

Shipping Policy

Turnaround

All orders are shipped within 48 hours of receipt of payment of your invoice, Monday - Friday 8am - 5pm excluding Federal Holidays.

Carriers

We use the following carriers to deliver our orders:

USPS

Order Tracking

We provide tracking numbers on all orders being sent and will email you the tracking number once your package has been delivered to the Post Office.

Shipping Rates

Our shipping rate is a flat fee of $4.00. Orders of $100 or more receive FREE Shipping!

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

Billing Address

Shipping Address

Email Address

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.